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Please read this privacy statement carefully. Do you have questions about this or do you want more information? Please feel freeContacton.
Bianca Schmaal attaches great importance to the privacy of all clients and users of its website. She ensures that the personal information you provide is treated confidentially.
In order to guarantee your privacy as best as possible, we apply a number of values in practice.
In this privacy statement you can read more about how Bianca Schmaal protects and respects your right to privacy.
The AVG is the new law for the protection of privacy and personal data. Under this law, an organization that works with personal data has certain obligations and the person whose data it belongs to has certain rights. In addition to this general law, specific rules apply to privacy in healthcare. These rules are stated, among other things, in the Medical Treatment Agreement Act (WGBO). These privacy regulations are intended to inform you about your rights and our obligations that apply under the GDPR and the WGBO.
By using the website and the services available on it, you leave certain information behind with Bianca Schmaal. That can be personal data. Bianca Schmaal only stores and uses the personal data that you provide directly or of which it is clear that they are provided to her for processing.
The following data is collected:
*When answering privacy-sensitive information electronically and/or sending the invoice digitally, the mail program ZIVVER is used.Read more on the ZIVVER website for more information.
According to the AVG, complementary energetic therapist Bianca Schmaal is responsible for the processing of personal data that takes place in practice. The client data is processed in a proper and careful manner and only used for the purposes for which it was or will be collected. Data may be collected during consultations, treatments or otherwise. We comply with the obligations arising from this as follows:
Bianca Schmaal takes security measures to limit misuse of and unauthorized access to personal data. Statistics are kept on the website, this is done completely anonymized at all times. When sending a web form, your IP address is stated.
Camera surveillance
To protect the property and safety of clients and employees, Bianca Schmaal uses visible camera surveillance. Camera surveillance is held on the entrance and window side of the practice. There is no camera surveillance inside the rooms. A symbol near the camera indicates the presence of surveillance cameras.
Below you will find information about what is done with the recordings, how long it is stored, what rights you have and how you can exercise them.
use and exchange of camera data
In the event of incidents or suspicions of criminal offenses that Bianca Schmaal or a client wishes to report to the police, the video images can be used to identify those involved. The images can be made available to the police for this purpose in support of a report of a criminal offence. The camera images will not be shared with other third parties, unless there is a (legal) obligation to do so.
We do not use facial recognition or other methods that identify individuals electronically. Also, no sound recordings are made.
security and storage of personal data
The camera images are stored within the Netherlands. The security of the video images is in line with the applicable legal requirements and guidelines. Access to the images is strictly regulated. The video images will be kept for a maximum of four weeks, or in the event of an incident, until the incident has been resolved.
For (care) files, the retention period is in principle 20 years (from the last treatment), unless longer storage is necessary. This is at the discretion of the therapist.
You have the right:
If you want to make use of your rights, you can make this known to Bianca Schmaal verbally or by means of an application form. Your interests can also be represented by a representative (such as a written representative, your curator or mentor).
To guarantee privacy, no telephone will be answered during a consultation. Do you have an emergency and do you call the mobile number? Then Bianca Schmaal will immediately let you know whether it is possible at that time to discuss privacy-sensitive information. The display of the mobile is also shielded, so that your telephone number, message, etc. is not visible to third parties.
During a consultation it is possible that Bianca Schmaal uses a flip chart to clarify things. Bianca Schmaal also uses this to work out the main points of the consultation. The main points will be emailed to you via ZIVVER. To guarantee your privacy, the paper is of course destroyed by a paper shredder. It is also possible to take the paper with you. Bianca Schmaal will then inquire whether she is allowed to take a photo, to work out the outlines that will be emailed to you. After processing the data, she immediately removes the photo from her phone. Outline of a consultation will only be drawn up and emailed upon request.
Bianca Schmaal has the obligation to treat your personal data confidentially. However, there are some exceptions to this rule. The therapist's duty of confidentiality can be breached on the basis of a statutory regulation, but also when there is a fear of a serious danger to your health or that of a third party.
In principle, Bianca Schmaal does not exchange direct data with (general) doctor / (co-) practitioner(s), only at your explicit request. This is done by a transfer information letter. This will be handed to you personally.
This privacy statement does not apply to websites of third parties that are connected to this website by means of links. Bianca Schmaal cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.
Bianca Schmaal reserves the right to make changes to this statement. It is recommended that you consult this statement regularly, so that you are aware of these changes.
Do you have a question or acomplaint†For example, about who Bianca Schmaal shares data with or about the handling of your file? Then Bianca Schmaal would be happy to discuss this with you.